To accompany the market needs means to be updated in the technological tools available. In the digital era, many new platforms and solutions arose to facilitate the client - company dialogue, improving this relationship, strengthening bonds and optimizing the service quality.
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Digital Transformation | Red-tape reduction | Simplify Processes | Channel increase
Media integration enabled the use of old channels together with chats, e-mails, APPs, chatbots and social media, enhancing the dialogue network so that processes are more agile.
Betta Global Partner offers digital solutions to achieve an improvement in the business process and, as a consequence, for the users to have a good experience, letting them not just keep the market but also make it more effective.
BotScope
Agent WorkSpace (AWS)
IVR Manager
LiveAgent
WebReports